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Clients' Feedback
We are committed to delivering a high standard of client relationship management that is lead by a director or a team leader. We are not only interested in the feedback from our clients but are constantly looking at new and innovative ways of improving our service. We have a dedicated team which makes telephone calls to all our clients during their claim to ensure that they are happy with the service being provided to them
We acknowledge that our clients are the driving force behind our success. We are always happy to hear what our clients have to say about their experience with us and have organised workshops where we and our clients are able to work together to better the quality of our service wherever possible.
Please use this section to provide us with your valuable feedback and suggestion to further improve our services.
What's been said
Case was dealt with fastly / efficently and the service was excellent. CTS helped throughout the claiming process.
By Mr S Singh
CTS's commitment to their service had delighted me.
By Mr Das
Thanks very much its great to know you now A friend at work heard about my accident and he was soo quick to recommend you to me.He said your are brilliant and very helpful and its true you are.shalom CTS
By SAMUEL
The service was fast and dealt with straight away when forms were filled.
By Mrs I Kaur
Amanpreet kept in touch and the case was dealt with quickly.
By Mrs N Rafaqat
Alison gave 100% and I was really happy.
By Mr A Jadhav
CTS have been very supportive.
By Mr R Lal
The case was dealt with spot on and dealt with quite well. Whenever I wanted infomation I asked Alison and she always explained that to me and clarified everything. Its the first accident (and hopefully last) so I did not know what to expect but was really happy with the way it was dealt with
By Mr P Lal
Gurpreet made me feel at ease and was so professional & brilliant!
By Miss S Gosha
Huma was excellent and really efficent!!
By Mrs G Kaur
I would recommended CTS to everyone else because your service provided to people who speak in foreign languages was excellent (it helped me much to understand medical talk).
By Ms M Naglewicz
I am happy as whenever I wanted to speak with Ali he was always there and if he wasnt he would always return my calls.
By Mr A Shah
Everything was excellent!
By Mr O Akhtar
I would definately recommend CTS as the company is well organised, helpful and when I wanted a call they would call. They worked hard to get the case settled and I am happy with 100% compensation.
By Ms B Saede
The communication was great! Case handler was always in contact.
By Miss M Kakker
I would 100% recommend CTS because I was happy with the service and the time frame it was settled in.
By Mr G Sambhi
Everything was smooth and fast which made it the experience brilliant.
By Mr A Syed
Great Service!
By Mr D Basnet
Quick, Excellent service, case was settled very quickly.
By Mr S Hussain
The service provided by CTS was exceptional.
By Amarjit Grewal
I would to like to say about CTS is really good and supportive company. I got my cheque after 1 and half year with struggle of CTS.I got 100% claim back by CTS. I shall always recommend CTS. Thank You CTS
By Mudassar Khan
very good customer service
By sameer kadiri
I would like to thank you all once again for the absoloutely brilliant, proffessional,and fuss free way that you settled my claim for me last year. I couldn't believe just how easy you made it for me, I did absoloutey nothing except provide you with the facts. If only everything in life could be so simple. What a world that would be! Regards and Thank You, Anthony J Thornes.
By A J Thornes.
I finally receive my cheque after 2 year of struggle. had good support from Claims Today. it was so much complicated case and they handled it really well. well done to claims today team. and I'll always recommend them. Thanks
By Rajwinder Dhanda
CTS are very good, received money in very short time. Thank you.
By Dharmang
Vicky Blodwell has kept me updated, been readily available to assist me in understanding the progress of my case and offered me good advice throughout. She has gone the extra mile in ensuring that I obtain the maximum compensation for my injuries. I want to take this opportunity to say thank you to Vicky Blodwell and all the staff for their help.
By Mr D
Best company I have dealt with up to now.
By Mrs Z B Rafiq
My brother in law went with a claims management company on his own accord and I said to him not too. They dealt with it really bad and CTS were loads better. I was quite impressed with the way it was dealt with. CTS really helped me with the police as they would not provide me with the TP details. Satnam chased them for this and helped me loads.
By Mr M Alias
Compared to other claims insurance in terms of injury insurance CTS was excellent and did not charge any percentage. I got 100% claim back.
By Mrs P Jayasundera
Their positive and friendly attitude wasn't a formal' client and representative' relationship - easy to reach out to and communicate. CTS kindly explained my position and came home to discuss situation.
By Mrs S Parveen
